![]() ![]() The day of her birthday- since there was a wait at the resturant, we called earlier in the day to let the hotel have advance notice that we will be checking in around 10:00 pm - because I didn't want our room to be given away (She was so excited) - we get there around that time and we got put in a 2 queen room. I made reservations for my lady- and this was for her birthday (I wanted to make it very special for her this year) and I reserved a king room through AAA quite a few days in advance. Don't expect good service here if you're just an average person wanting to treat yourself to a nice hotel stay. We were told that elite status My Choice members take priority over other hotel attendees and that's why we weren't given our reserved room. (I can't finally check, "taking a rain shower" off my bucket list.) However, at check out the next morning, we were asked how our stay was and my boyfriend poliety explained our room change the night prier. They luxury room is just as beautiful as the pictures. ![]() We were going to be a few hours late to check in, called several hours in advance explaining why we were going to be late and ask we were promised our reservation wouldn't be taken. My boyfriend and I decided to book a room for my 22nd birthday yesterday. I'd been wanting to book a stay at River City Hotel for a very long time, but I wasn't expecting for customer service to belittle my boyfriend and I because we're not an elite tier of My Choice. ![]()
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